Can you make my prescription?
Yes! We can make most prescriptions, including single vision with or without astigmatism, reading lenses, and progressives. You can select with prescription you'd like from the "prescription" dropdown menu on the product page.
How do I provide you my prescription?
After you place the order, there will be a link in the confirmation email to submit your prescription.
Do you ship to my country?
Yes! We ship internationally around the world. Shipping within the US is free.
How long will it take to arrive?
For plano (non-corrective) lenses, we ship within 1-2 business days. For prescription lenses, after receiving your prescription information it takes up to 1 week to produce before shipping. Shipping generally takes 5-7 business days depending on where you're located.
Can people around me hear it?
Vue Pro uses bone conduction to transmit sound waves straight to your inner ear, so that only you hear it. That being said, like other audio products, at high volumes in quiet environments it is possible for the audio to be heard by those around you. We recommend setting the volume to 60-75% on your phone indoors to be able to hear audibly without distracting those around you.
Can I try these frames on virtually?
Yes! We have augmented reality filters on our Instagram page. You can use your selfie camera to try them on virtually. However, we currently only have the virtual try-ons for the Vue Lite frames.
Will they fit me?
Vue is designed to fit most head shapes and sizes, and comes in a variety of styles with varying widths to account for individual differences. For detailed dimensions, view the Size guide.
For more help, please visit our Support page.